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Discover Organic Castor Oil Benefits for Skin |
Vihira Naturals Policy

Vihira delivers premium organic castor oil, renowned for its benefits for skin, promoting hydration and revitalization. Trust in our dedication to quality.

Customer Care

Vihira Naturals Customer Care Policy
At Vihira, we are committed to providing exceptional customer care. We value our business and strive to ensure your experience with our product castor oil and services is positive and satisfying. This policy outlines our commitment to you and the ways in which we can assist you.
Our Commitment to You:
* Product Quality: We stand behind the quality of our products. We source the finest ingredients and adhere to strict quality control standards.
* Responsive Service: We aim to respond to all customer inquiries promptly and efficiently. We will make every effort to address your concerns and provide helpful solutions.
* Respectful Communication: We treat all customers with respect and courtesy. We appreciate your feedback and strive to create a positive and supportive environment.
* Continuous Improvement: We are constantly working to improve our products, services, and customer care processes. Your feedback is invaluable in this process.
How We Can Assist You:
We offer several ways for you to reach us:
* Email: The quickest way to reach us is by email at, care.vihira@gmail.com]. We aim to respond to all emails within 1 business day.
* Live Chat: Visit our website and click on the "Live Chat" button to chat with a customer service representative in real-time within business hours.
Common Inquiries We Can Help With:
* Order Status: Track your order, inquire about delivery times, or request order modifications.
* Product Information: Ask questions about our products, ingredients, usage instructions, or any other product-related queries.
* Returns and Refunds: Initiate a return or inquire about our return policy.
* Shipping Information: Get information about shipping costs, delivery times, or shipping restrictions.
* Account Management: Manage your account details, update your address, or reset your password.
* Technical Issues: Report any technical problems you experience with our website.
* Feedback and Suggestions: Share your feedback or suggestions for improving our products or services.
Our Response Time:
We strive to respond to all inquiries within 1 business day. However, response times may be longer during peak seasons or holidays. We appreciate your patience and understanding.
Policy Changes:
We reserve the right to modify this Customer Care Policy at any time. Any changes will be posted on this page.
Thank you for choosing Vihira!

Privacy & Safety

Website Terms of Use and Privacy Policy
Welcome to vihiranaturals.com (the "Website"). By accessing or using the Website, you agree to be bound by these Terms of Use and our Privacy Policy (collectively, the "Terms"). Please read them carefully before using the Website.
Terms of Use
* Use of the Website: You may use the Website for lawful purposes only and in accordance with these Terms. You agree not to use the Website:
* In any way that violates any applicable federal, state, local, or international law or regulation.
* To impersonate or misrepresent your affiliation with any person or entity.
* To interfere with or disrupt the operation of the Website or the servers or networks connected to the Website.
* To attempt to gain unauthorized access to any part of the Website or any other systems or networks.
* Intellectual Property: All content on the Website, including text, graphics, logos, images, and software, is the property of Vihira Naturals or its licensors and is protected by copyright and other intellectual property laws. You may not use any content from the Website without our prior written consent.
* User Content: If you submit any content to the Website, such as reviews or comments, you grant us a non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, and distribute the content in any form. You represent that you have all necessary rights to submit the content and that the content does not infringe the rights of any third party.
* Disclaimer: The Website is provided "as is" and without any warranties of any kind, either express or implied. We do not warrant that the Website will be uninterrupted or error-free, or that any defects will be corrected.
* Limitation of Liability: To the fullest extent permitted by law, we will not be liable for any damages of any kind arising from or related to your use of the Website, including but not limited to direct, indirect, incidental, consequential, or punitive damages.
* Governing Law: These Terms will be governed by and construed in accordance with the laws of Maryland, without regard to its conflict of law principles.
* Changes to these Terms: We reserve the right to modify these Terms at any time. Any changes will be posted on the Website, and your continued use of the Website following the posting of the changes constitutes your acceptance of the revised Terms.
Privacy Policy
* Information Collection: We collect information from you when you use the Website, such as your name, email address, shipping address, and payment information. We may also collect information about your browsing activity on the Website.
* Use of Information: We use your information to process your orders, provide customer service, and improve the Website. We may also use your information to send you marketing emails about our products and services. You may opt out of receiving marketing emails at any time.
* Sharing of Information: We do not share your personal information with third parties except as necessary to process your orders or comply with applicable laws. For example, we may share your information with shipping carriers and payment processors.
* Payment Methods: We accept the following payment methods: Visa, Mastercard, American Express, PayPal. All payments are processed securely through Wix payments. We do not store your credit card information on our servers.
* Data Security: We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
* Children's Privacy: Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
* Contact Us: If you have any questions about these Terms or our Privacy Policy, please contact us at care.vihira@gmail.com

Payment Methods

Payment Methods

Credit / Debit Cards
PAYPAL

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Hair Oil FAQ

Everything You Want to Know

Click any question to read the answer.

About Vihira 360° Hair Recovery Oil

What exactly is Vihira 360° Hair Recovery Oil?

A plant-based hair treatment oil with 15 active ingredients carried in fractionated coconut oil (C8/C10). The 360° reflects its coverage — DHT-related hair fall, scalp microbiome imbalance, sebum barrier disruption, stress-triggered shedding, and oxidative damage — all addressed simultaneously. Most hair oils address one or none of these pathways.

What makes it different from every other hair oil?

Most Indian hair oils use Paraffinum Liquidum (mineral oil) as their carrier. Mineral oil cannot cross the skin barrier — every active ingredient dissolved in it stays on the scalp surface and never reaches follicles.

Vihira 360° uses fractionated coconut (C8/C10) — the same carrier used in pharmaceutical transdermal delivery because it crosses the skin barrier and delivers actives to follicle depth. Zero Paraffinum Liquidum. Zero silicones. Zero parabens. Zero synthetic fragrance.

Is it Ayurvedic?

It bridges both traditions. The botanical ingredients — Bhringraj, Brahmi, Amla, Castor, Turmeric, Chamomile — come from Ayurvedic medicine. The delivery system (fractionated coconut + CO2 and Ultra Lightweight extraction) comes from modern pharmaceutical science. Ayurvedic philosophy. Modern extraction. One formula.

Is it safe? Any side effects?

All 15 ingredients are plant-derived with established safety profiles. Zero parabens, zero synthetic preservatives, zero mineral oil — the three most common causes of scalp sensitivity. If you have known allergies to eucalyptus, peppermint, rosemary, or castor, do a patch test on your inner arm 24 hours before full scalp use.

Is it vegan and cruelty-free?

100% plant-derived and vegan. No animal-derived ingredients. No animal testing.

The Science

What research backs the ingredients?

Rosemary oil: A 2015 comparative study placed rosemary oil alongside 2% Minoxidil in subjects with androgenetic hair patterns over 6 months. Vihira 360° uses Extra Pure grade — higher rosmarinic acid than standard.

Pumpkin Seed Oil: A 2014 double-blind, placebo-controlled study examined its effects on androgenetic hair patterns over 24 weeks. The relevant compound is beta-sitosterol.

Peppermint oil: A 2014 study found the highest follicle depth and dermal papilla size in the peppermint group compared to all groups tested, including a Minoxidil group.

Why fractionated coconut instead of regular coconut or mineral oil?

Mineral oil (C16–C20): Cannot cross the skin barrier. Creates a surface film. Every active ingredient dissolved in it stays on the scalp surface.

Regular coconut oil: Penetrates the hair shaft and reduces protein loss — useful for the visible strand, but doesn't reliably reach follicle depth.

Fractionated coconut (C8/C10): Short-chain fatty acids that cross the skin barrier and carry dissolved compounds to follicle depth. Used in pharmaceutical transdermal delivery for this specific reason.

Why does hair fall happen?

Hair fall is almost never from a single cause. Most people have 2–4 active factors simultaneously: DHT-driven follicle miniaturisation (the most common permanent cause); Malassezia scalp dysbiosis (yeast triggering inflammation); linoleic acid deficiency in sebum; the cortisol-DHT cascade from stress (hair falls 3–6 months after the stress event); and hard water mineral deposits blocking follicle openings.

How to Use It

What is the correct way to apply it?

Section: Part hair into 4–6 parts. Apply oil directly to scalp skin along each parting — not to the hair length.

Massage: Firm circular pressure with fingertips for 10–15 minutes. Nape → crown → temples → hairline.

Leave overnight: 6–8 hours minimum.

Wash: Gentle, sulphate-free shampoo in the morning.

Frequency: 3–4 times per week.

When will I see results?

Week 3–6: Less hair in the shower drain. Scalp feels less congested.

Week 6–8: Scalp condition clearly improved. Oiliness or dandruff may reduce.

Week 8–12: Fine new hairs visible at the hairline in direct light.

Month 4–6: Visible density improvement. Results require consistency at 3–4× per week.

Is the scalp massage really necessary?

Yes. A 2016 standardised study found measurable hair thickness increases from consistent daily scalp massage over 24 weeks — attributed to mechanical stimulation of dermal papilla cells. Combining massage with Vihira 360°'s actives gives two mechanisms simultaneously.

What shampoo should I use after?

Any gentle, sulphate-free shampoo for regular use. Once a month: use a chelating shampoo (EDTA or citric acid-based) to remove hard water mineral deposits — regular shampoo cannot dissolve these. Once a month: ACV rinse (1:4 in water, 1–2 minutes, then rinse) to restore scalp pH.

Specific Concerns

Will it work for male pattern baldness?

For the androgenetic pathway — yes. The triple 5-AR combination (Rosemary Extra Pure + Pumpkin Seed + Black Seed CO2) addresses the mechanism. Follicles that are alive but miniaturised can respond. Areas where the scalp is completely smooth with no visible pore — those follicles are gone. Early intervention matters enormously.

Does it work for PCOS-related hair thinning?

PCOS hair loss follows the same DHT pathway as male pattern baldness. The triple 5-AR combination is directly relevant. Brahmi's adaptogenic cortisol modulation also supports the PCOS hormonal context. Vihira 360° supports the follicle; managing PCOS systemically with your gynaecologist addresses the root hormonal cause.

What about postpartum hair fall?

Postpartum hair fall peaks at 3–4 months and most cases resolve by 12 months. Brahmi supports the hormonal transition, Bhringraj supports follicle recovery, Amla provides antioxidant protection. Critical: get ferritin tested — iron deficiency is the most common medical cause of persistent postpartum hair fall in Indian women, and no topical oil compensates for this.

I have dandruff and hair fall. Can this help?

Dandruff and hair fall together are usually the same problem. Malassezia yeast produces oleic acid that triggers scalp inflammation, pushing follicles into the shedding phase early. Vihira 360° addresses the full cascade: Eucalyptus Extra Pure kills Malassezia, Safflower corrects the sebum environment, Turmeric (NF-κB inhibitor) calms inflammation, Chamomile restores the barrier.

My hair falls due to stress. Will it help?

Stress → cortisol → SHBG suppression → elevated free DHT → telogen phase → hair falls 3–6 months later. Brahmi addresses the cortisol pathway. Peppermint Extra Pure supports follicle reactivation via vasodilation and IGF-1 upregulation. Both sides of the stress-hair cascade are addressed.

Can I use it with Minoxidil or Finasteride?

Yes — they address different mechanisms and don't interfere. Apply Vihira 360° overnight, wash out in the morning. Apply Minoxidil or take Finasteride as prescribed by your doctor, separately.

Comparing to Other Products

How is it different from Indulekha?

Indulekha lists Liquid Paraffin (mineral oil) as its first ingredient. Mineral oil cannot penetrate skin — every active ingredient dissolved in it stays on the scalp surface. Vihira 360° uses fractionated coconut (C8/C10) that crosses the skin barrier, delivering 15 actives to follicle depth. Indulekha also contains no 5-alpha reductase inhibiting ingredients.

How is it different from WOW Onion Oil?

WOW's carrier is better than most Indian oils — no mineral oil. The gaps: WOW uses standard cold-pressed black seed (lower thymoquinone than CO2-extracted). WOW contains no Rosemary Extra Pure or Pumpkin Seed. Some variants contain parabens or silicones — check your specific bottle.

How is it different from Forest Essentials?

Forest Essentials is a clean premium brand at ₹1200–2500. The gap: they don't contain Rosemary Extra Pure, Pumpkin Seed Oil, CO2-extracted Black Seed, or the four-part microbiome system. Vihira 360° at ₹599 has a more complete evidence-based formula at less than half the price.

Orders & Returns

How much does it cost and where do I buy it?

₹599 for 100ml. Available at vihiranaturals.com with free shipping across India and a 30-day return policy.

How long does one bottle last?

At 5–10ml per application, 3–4 times per week: one 100ml bottle lasts approximately 2–4 weeks. Most customers who see results use two bottles per month.

What is the return policy?

30-day returns. If you're not satisfied within 30 days of delivery, contact the team at vihiranaturals.com.

Can I stop once I see results?

After the initial 6-month protocol, a maintenance schedule (2–3× weekly) sustains the results. Stopping completely allows DHT pressure to return over time.

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